When a company advertises customer satisfaction, quality, friendliness and is consistent with this, they are the “Ideal†standard. Thank you IDEAL HOMES and Karsten for taking such good care of us with superior service that is prompt and professional. We are pleasantly satisfied with our home of quality and charm.
Herb and I want to express our gratitude to you and all your people who made our home so beautiful. We appreciate the quality of the home, along with the design features this home has. The team of Ideal Homes work together so well and we appreciate the quick response to any questions that arise. You all are wonderful to work with and we would gladly refer anyone to you, that's interested in purchasing a manufactured home.
With affection,
Herb and MaryAnn Leippe
We purchased our home from IDEAL HOMES in 2005 as a vacation get-away. What a joy it's been. We found the entire staff to be extremely friendly and professional, from the sales people and office staff to the maintainence guys. Because we live 3 hours away, there was a concern as to how we'd arrange for service during our first year. The staff at IDEAL made it so easy to take care of anything we had a concern about, a problem or an issue. We would simply make a call and talk to Peggy, the head of the service department. Nothing was ever questioned, just scheduled and taken care of. Any need was handled immediately and professionally, so much so that we left them a set of keys at the office, for their convenience. We would recommend IDEAL HOMES to anyone who is even thinking of purchasing a manufactured home.
This is a letter to tell everyone about the excellent workmanship done on our new home. When we first met Jeff Todd, I must admit, I (Cassandra), was a little unsure. I'd looked at other homes and thought they weren't for me. Cliff, on the other hand, was all for them. When Jeff took the time to show me several properties and go over the details, I was sold. I didn't feel pushed or rushed into any decision. The absolute best deal sealer was designing the home to meet our needs and wants. I got what I really wanted and a home that we plan on keeping into retirement. The staff has shown professionalism and patience in putting the home together and getting it ready for us. This is a turn key home, ordered by us. When people come to our home for pleasure or business, they question where we got the home, how much it was and is it really a "manufactured" home? I simply give them one of Jeff's business cards now.After showing our home to so many people, I think I could have sold them a home. Thanks so much for the work you have done and your hands on approach.